Customer Care Representative II
E
Elevance Health
📍 Columbus, GA, United States
Job Description
Customer Care Representative II
**Location:** This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
**This position will have on-site training Monday-Friday for the first 8 weeks, onsite post training (Nesting) for additional 3 weeks. You must have 100% attendance during the full duration of training.**
The Customer Care Representative II is Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all...
**Location:** This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
**This position will have on-site training Monday-Friday for the first 8 weeks, onsite post training (Nesting) for additional 3 weeks. You must have 100% attendance during the full duration of training.**
The Customer Care Representative II is Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all...