Customer Care Representative

Servco Pacific

📍 Honolulu, Hawaii, United States

Part time Information and Record Clerks

Job Description

At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment, and enjoy helping others, this may be the position for you. This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.

Learn more about being a Customer Care Representative at Servco at:

  • Answer inbound phone calls in a timely manner during workforce gaps
  • Schedule appointments by phone, accurately identifying and documenting appropriate service and maintenance needs to include coordinating proper transportation needs as requested
  • Conduct various outbound calls to prospective and lapsed customers (scheduled notifications, reschedule missed appointments, marketing lists to promote special offers, etc.)
  • Effectively resolve customer issues or concerns
  • High Sch...
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