Customer Care Representative at Aviso Wealth

Aviso Wealth Inc

📍 toronto, on, Canada

Full-time Other-General

Job Description

Become a key player in customer care as a Customer Care Representative at Aviso Wealth. Support clients through effective communication and problem resolution.
As part of Aviso Wealth's dynamic Contact Centre team, you will leverage your customer service expertise, ideally with over a year of experience in the field. You value continuous improvement and enjoy engaging with customers to create outstanding experiences. Your empathetic approach and proactive problem-solving will contribute to the team’s success.
Key Responsibilities:
• Address customer queries through chat, email, and phone
• Ensure a personal touch in every customer interaction
• Resolve client complaints with care and effectiveness
• Engage in initiatives for process enhancements
• Understand and adhere to operational policies
Requirements:
• One year of customer service experience preferred
• Track record as a high achiever in previous roles
• Proficient with technology tools for custom...
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