Customer Care Operative - New Homes
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Wheatstone Solutions
📍 Leicester, Leicestershire, United Kingdom
Job Description
Customer Care Operative - East Midlands - Permanent - £36,000+ - Van and Fuel Card
Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within customers' homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period.
Duties of the role:
* Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
* Liaise with the Customer Care Team based in Head Office.
* Ensure all required materials and resources are available prior to attending customers’ appointments.
* Always maintain a high standard of professionalism and that excellent Customer Service is delivered.
* Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or ...
Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within customers' homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period.
Duties of the role:
* Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
* Liaise with the Customer Care Team based in Head Office.
* Ensure all required materials and resources are available prior to attending customers’ appointments.
* Always maintain a high standard of professionalism and that excellent Customer Service is delivered.
* Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or ...