Customer Care Executive
Hometree Group
📍 Stoke-on-Trent, England, United Kingdom
Job Description
Salary: £25,000 per annum
Role type: Customer Care Executive
Location: Remote (Peterborough, Stoke on Trent and surrounding areas)
Reporting to: Customer Care & Escalations Team Lead
About Hometree
Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.
We operate across three dynamic divisions:
Financial Services: Here, y...