Customer Care Consultant - Canning Vale WA

Your Opportunity

As a Customer Care Consultant in the Mega Mining Quotations Team, you will be responsible for providing an exceptional level of service to Blackwood’s largest customers. This role is pivotal in delivering high-quality support and tailored quotations to some of our most significant clients within the mining sector.

You will be pro-active in looking for solutions that drive the right outcome for both our Mega Mining Customers and the business. You will be empowered to interrogate issues and escalations and be relentless in your pursuit to reach an outcome quickly. 

What You’ll be Doing:

• Provide accurate and timely quotations to customers within the Mega Mining segment.
• Demonstrate a strong commitment to meeting the needs of customers to ensure their full satisfaction by providing timely and quality service
• Develop productive working relationships with internal and/or external customers to e...