Job Description
Job Title: Customer Care Associate
Industry: Banking
Experience: 0–3 Years
Location: Secunderabad (Telangana)
CTC- Upto 5 LPA
Job Summary:
We are hiring Customer Support Associates for a leading Bank to handle customer queries and provide exceptional service across channels. The role requires strong communication skills and a customer-first approach.
Key Responsibilities:
Handle inbound/outbound customer interactions via calls, emails, or chat
Resolve customer queries related to banking products and services
Ensure timely and accurate issue resolution
Maintain high levels of customer satisfaction and service quality
Adhere to compliance and ...