Customer Care Associate HD Supply Canada
H
HD Supply Canada Inc
📍 quebec, capitale nationale, Canada
Job Description
Become a Customer Care Associate with HD Supply Canada, providing support in both English and French. This contract role focuses on delivering outstanding service and resolution for customer needs.
As a Bilingual Customer Care Associate for a 6-month contract, you will manage inquiries and facilitate problem-solving across multiple communication channels. Ideal candidates have experience in customer service and are comfortable in a remote working environment with necessary technical skills.
Key Responsibilities:
• Handle customer order requests and inquiries
• Ensure customer satisfaction through follow-ups
• Research and recommend suitable products
• Resolve issues and process credit concessions
• Use systems for information tracking and support
Requirements:
• Bilingual in French and English required
• Experience in customer service via phone/email
• Proficient with Salesforce or similar systems
• Ability to work from home effectively
• High Sch...
As a Bilingual Customer Care Associate for a 6-month contract, you will manage inquiries and facilitate problem-solving across multiple communication channels. Ideal candidates have experience in customer service and are comfortable in a remote working environment with necessary technical skills.
Key Responsibilities:
• Handle customer order requests and inquiries
• Ensure customer satisfaction through follow-ups
• Research and recommend suitable products
• Resolve issues and process credit concessions
• Use systems for information tracking and support
Requirements:
• Bilingual in French and English required
• Experience in customer service via phone/email
• Proficient with Salesforce or similar systems
• Ability to work from home effectively
• High Sch...