About You – Experience, Education, Skills, and Accomplishments
1 years of experience in Customer Service, Technical Support, or a related role, Fresh graduates with excellent command of written or spoken English with a technology background are welcome to apply Basic understanding of Artificial Intelligence (AI), Machine Learning, and data‑driven insights in customer‑facing applications Basic understanding of Artificial Intelligence (AI), Machine Learning, and data‑driven insights in customer‑facing applications Reliable, collaborative team player with a customer‑focused mindset and willingness to learn new tools and products. It Would Be Great If You Also Had…
Knowledge of publishing industry and/or library systems Knowledge of writing a research paper and/or referencing tools Experience with remote desktop applications and help desk software. Familiarity wi...