Job Description
Customer Care Administrator
Location: Cheshire
Salary: £26,000 - £28,000
Contract: Permanent, Full-Time
Office Based
About the Role
An exciting opportunity has arisen for a Customer Care Administrator to join a successful house builder within their customer care team.
Working as part of a friendly and supportive team of five, you'll provide essential administrative support to the Customer Care function, helping to ensure customers and stakeholders receive a seamless experience.
This is a busy and varied role that would suit someone who enjoys organisation, communication and building relationships with a range of stakeholders.
Key Responsibilities
* Acting as the first point of contact for customer enquiries via telephone and email.
* Managing and responding to customer email queries in a professional and timely manner.
* Booking customer appointments and arranging access for inspections and remedial works.
Location: Cheshire
Salary: £26,000 - £28,000
Contract: Permanent, Full-Time
Office Based
About the Role
An exciting opportunity has arisen for a Customer Care Administrator to join a successful house builder within their customer care team.
Working as part of a friendly and supportive team of five, you'll provide essential administrative support to the Customer Care function, helping to ensure customers and stakeholders receive a seamless experience.
This is a busy and varied role that would suit someone who enjoys organisation, communication and building relationships with a range of stakeholders.
Key Responsibilities
* Acting as the first point of contact for customer enquiries via telephone and email.
* Managing and responding to customer email queries in a professional and timely manner.
* Booking customer appointments and arranging access for inspections and remedial works.