Customer Assistant - Cafe - Stane Park

Overview

Join our team in the M&S Café — the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

Work Pattern

• Sunday 09:00-17:00
• Monday 10:00-18:00

Responsibilities

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Be digitally confident; use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver fast, five-star service with a focus on quality under pressure.
• Support colleagues and contribute to a high-performance culture that meets customer needs, no matter how hectic it gets.
• Be flexible and adapt quickly...