Customer and Business Support Manager
K
K2 Recruitment
📍 Oxford, Oxfordshire, United Kingdom
Job Description
Our client is a growing company based, near Oxford looking for a Customer and Business Support Manager. This is an office-based role that combines customer service, sales support, marketing coordination, and office administration, making it ideal for someone who enjoys variety and taking ownership.
Working hours of 09:00-17:00 Monday to Friday and offers a salary of £38,000 to £45,000 per annum.
Key Responsibilities:
* Act as the first point of contact for customers by phone and email.
* Prepare quotations, renewals, and service agreements.
* Support sales activities and identify new opportunities.
* Process orders and maintain CRM records.
* Resolve customer queries and complaints professionally.
* Create and coordinate marketing content and communications.
* Liaise with external marketing and social media providers.
* Support trade shows, events, and customer engagement activities.
* Conduc...
Working hours of 09:00-17:00 Monday to Friday and offers a salary of £38,000 to £45,000 per annum.
Key Responsibilities:
* Act as the first point of contact for customers by phone and email.
* Prepare quotations, renewals, and service agreements.
* Support sales activities and identify new opportunities.
* Process orders and maintain CRM records.
* Resolve customer queries and complaints professionally.
* Create and coordinate marketing content and communications.
* Liaise with external marketing and social media providers.
* Support trade shows, events, and customer engagement activities.
* Conduc...