Customer Advisor

HRC Recruitment

📍 Kilmarnock, Ayrshire and Arran, United Kingdom

Full-time other-general

Job Description

Customer Solutions Agent

Kilmarnock - Start date 13th July 2026

£26,000 plus a potential £500 monthly bonus

Fantastic opportunity to join one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit.

As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.

You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role.

Once trained, you will work within a Voice team and become a valued member of our wider Collections team.

This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award-winning’ and ‘low carbon’ HALO Kilmarnock site.

Key Skills Required

Excellent written and communication skills

Previous call centre or customer service experience

Ability to work towards targets

A team player

Ability to show empathy whilst b...
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