Customer Account Manager

EMBS Engineering

📍 Derby, Derbyshire, United Kingdom

Full-time other-general

Job Description

Customer Account Manager
Location: Derbyshire (Office-based with occasional UK travel)
Salary: £40-50K + Benefits

We're working with a growing UK technology company operating within the defence and national security sector.

Following continued growth, they're looking to appoint their first dedicated Customer Account Manager. This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business.

Working closely with the Commercial Director, you'll become the trusted point of contact for a portfolio of key customers, ensuring they're supported throughout their journey while identifying opportunities to strengthen relationships and grow existing accounts.

This isn't a high-volume sales role. It's about developing genuine customer partnerships, understanding customer challenges and making sure nothing falls through the cracks.

You'll have the autonomy to make the role your own whil...
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