CSR - Hospitality Account (Davao Onsite)

OfficePartners360

📍 Davao City, Davao Region, Philippines

Full time Information and Record Clerks

Job Description

Job Description

  • Identify necessary tasks to update reservation details across different platforms in a timely manner.
  • As new updates to reservations occur, workflow automations in one platform (Intercom) indicate the actions that need to occur in other, external platforms.
  • Identify the appropriate task(s), take the necessary action(s) and record their actions internally.
  • Accuracy, speed and close attention to detail are critical to success in this role
  • Evaluate membership applications to ensure they met the company's criteria
  • Maintain accurate records of membership statuses and applicant details
  • Handling information with confidentiality and in compliance with data protection regulations

  • Requirements

  • Prior BPO experience (preferred but not required)
  • Computer Literate (Mac OS) - preferred
  • Able to start immediately