CSR (Financial Account)
A
Ayuda Business Management solution Inc
📍 taguig, national capital region, Philippines
Job Description
Job Summary
We are looking for Customer Service Representatives to join our Financial Account team. The role involves assisting customers with account-related inquiries, transactions, and general financial services concerns while delivering excellent customer service.
Key Responsibilities
Handle inbound and outbound customer interactions professionally.
Assist customers with account inquiries, transactions, and service requests.
Provide accurate information regarding financial products and services.
Resolve customer concerns and escalate complex issues when necessary.
Maintain customer records and document interactions accurately.
Meet quality, productivity, and customer satisfaction targets.
Ensure compliance with company policies and data privacy regulations.
Qualifications
College graduate with at least 12 months of BPO experience; OR
Completed at least 2 years in coll...
We are looking for Customer Service Representatives to join our Financial Account team. The role involves assisting customers with account-related inquiries, transactions, and general financial services concerns while delivering excellent customer service.
Key Responsibilities
Handle inbound and outbound customer interactions professionally.
Assist customers with account inquiries, transactions, and service requests.
Provide accurate information regarding financial products and services.
Resolve customer concerns and escalate complex issues when necessary.
Maintain customer records and document interactions accurately.
Meet quality, productivity, and customer satisfaction targets.
Ensure compliance with company policies and data privacy regulations.
Qualifications
College graduate with at least 12 months of BPO experience; OR
Completed at least 2 years in coll...