CSN Collision Customer Service Representative

CSN Collision

📍 guelph, on, Canada

Full-time Management & Operations

Job Description

Step up your career with CSN Collision as a Customer Service Representative, focusing on delivering outstanding service in a collaborative environment. This role demands excellent organizational skills and customer-oriented communication.

CSN Koebel is seeking a motivated individual to assist customers in understanding their collision repair processes. You will maintain customer and vendor interactions, manage payments, and coordinate repair schedules. Your proactive engagement ensures a seamless repair experience for all clients.

Key Responsibilities:
• Assist customers with inquiries via multiple channels
• Ensure accurate invoicing and payment tracking
• Schedule and coordinate repair and evaluation appointments
• Manage documentation for compliance and efficiency
• Handle customer updates regarding insurance claims

Requirements:
• 3 to 5 years of experience in customer service
• Automotive parts experi...
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