Job Description
Join TELUS's SMB team as a Senior Product Manager specializing in cross-sell strategies. Enhance customer loyalty and retention through innovative product management initiatives.
As part of the SMB Base Management team, you will design and execute data-driven cross-sell programs targeting customer retention. Candidates with five or more years in product management or marketing operations will excel in this role by leveraging strong analytical skills and effective stakeholder management. Collaborate with cross-functional partners to refine customer value propositions and streamline user experience.
Key Responsibilities:
• Execute base funnel management strategies with sales collaboration
• Develop data-informed programs using predictive modeling
• Conduct performance reviews to identify improvement areas
• Present complex data insights to various organizational levels
• Shape customer propositions according to market trends
Requirements:
• Minimum 5 years in p...
As part of the SMB Base Management team, you will design and execute data-driven cross-sell programs targeting customer retention. Candidates with five or more years in product management or marketing operations will excel in this role by leveraging strong analytical skills and effective stakeholder management. Collaborate with cross-functional partners to refine customer value propositions and streamline user experience.
Key Responsibilities:
• Execute base funnel management strategies with sales collaboration
• Develop data-informed programs using predictive modeling
• Conduct performance reviews to identify improvement areas
• Present complex data insights to various organizational levels
• Shape customer propositions according to market trends
Requirements:
• Minimum 5 years in p...