Croatian Speaking Customer Service for Sports Betting Platform

Mercier Consultancy is excited to offer an opportunity for a Croatian Speaking Customer Service Representative for our Client's Sports Betting Platform. In this important Junior role, you will provide exceptional support to our Croatian-speaking customers, assisting them with inquiries related to sports betting, account management, and platform navigation.

Your fluency in Croatian will be essential as you help clients with betting queries, live updates, and troubleshooting any issues they may encounter while using our platform. You will play a pivotal role in ensuring a seamless and enjoyable experience for our users, while promoting responsible gaming practices.

Responsibilities

• Deliver high-quality customer service in Croatian through phone, email, and chat regarding sports betting inquiries
• Assist customers with account creation, betting procedures, and payment queries
• Provide real-time support during live events to enhance the customer...