CRM Tech/Operations Manager
C
Confidential
📍 valencia, provincia de valencia, Spain
Job Description
Our client is a digital services provider operating within the iGaming field. We are looking for a sharp, tech-savvy CRM Operations Manager who thrives at the intersection of data, automation, and customer experience. If you love the idea of running high-impact campaigns, diving into platforms, and optimizing every step of the customer journey, this is your stage.
In this role, you won't just keep the machine running—you'll help build a smarter, faster, more personalized CRM engine for global B2B and B2C brands. You'll be a go-to player across cross-functional teams, powering segmented campaigns, fine-tuning bonus logic, and ensuring no customer touchpoint is left behind.
Requirements
Execute and optimize lifecycle journeys, automated flows, and one-off campaigns across email, SMS, and push
Monitor Kafka event data using Coralogix to identify and resolve data flow issues before they impact campaigns
Build, refine, and maintain dynamic customer segments to supercharg...
In this role, you won't just keep the machine running—you'll help build a smarter, faster, more personalized CRM engine for global B2B and B2C brands. You'll be a go-to player across cross-functional teams, powering segmented campaigns, fine-tuning bonus logic, and ensuring no customer touchpoint is left behind.
Requirements
Execute and optimize lifecycle journeys, automated flows, and one-off campaigns across email, SMS, and push
Monitor Kafka event data using Coralogix to identify and resolve data flow issues before they impact campaigns
Build, refine, and maintain dynamic customer segments to supercharg...