CRM Technology Launch Manager

Ford Motor Company

📍 Bangkok, Thailand, Thailand

Full-time other-general

Job Description

**CRM Strategy to Implementation**

+ Understand the overall business strategy and translate it into the technology strategy and delivery roadmap, with specific reference to CRM and the supporting eco-system
+ Responsible for translating required business capabilities into concepts, models, architectures, and solutions
+ Collaborate with business partners and Product Teams to design cohesive product strategies and develop solutions to support critical business functions and meet CRM product goals
+ Be the functional and subject matter authority for the CRM implementation
+ Accountability for the multi-market CRM implementation spanning the Marketing & Sales portfolios, through coordination with internal & external IT software providers & architecture teams
+ Manage assignments, workload allocation and prioritization through the Agile framework and associated tools like Jira, Workboard, etc. as well as ongoing competency development of the team
+ Develop soluti...
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