CRM Specialist
N
Nestle Operational Services Worldwide SA
📍 granada, granada, Mexico
Job Description
**Job Title: CRM Specialist**
**SUMMARY**:
The CRM Specialist plans and coordinates the implementation of CRM campaigns. Working alongside the eCommerce and Media Plan teams, they develop and activate a promotional campaign calendar focused on increasing consumer moments of consumption and branding, with the goal of representing 50% of eCommerce D2C Sales.
**A DAY IN THE LIFE OF...**
- Responsible for developing and operating a CRM strategic framework aligned with different audience types, consumer behavior, and moments of consumption. They propose improvements and optimizations to creativity, segments, and communication channels based on results analysis.
- Develop, maintain, and implement a creative calendar and segmentation matrices for different consumer types, including A/B testing.
- Coordinate the collection and analysis of CRM data from over 500,000 consumers. They generate hypotheses, validate them, and suggest data-powered activations with clear business obj...
**SUMMARY**:
The CRM Specialist plans and coordinates the implementation of CRM campaigns. Working alongside the eCommerce and Media Plan teams, they develop and activate a promotional campaign calendar focused on increasing consumer moments of consumption and branding, with the goal of representing 50% of eCommerce D2C Sales.
**A DAY IN THE LIFE OF...**
- Responsible for developing and operating a CRM strategic framework aligned with different audience types, consumer behavior, and moments of consumption. They propose improvements and optimizations to creativity, segments, and communication channels based on results analysis.
- Develop, maintain, and implement a creative calendar and segmentation matrices for different consumer types, including A/B testing.
- Coordinate the collection and analysis of CRM data from over 500,000 consumers. They generate hypotheses, validate them, and suggest data-powered activations with clear business obj...