CRM Program Manager

LeverageTek Staffing Solutions

📍 ottawa, on, Canada

Full-time Other-General

Job Description

LeverageTek is actively seeking a Senior Program Manager for a 24-month contract with one of our clients based in Ottawa, Ontario .

Work Location Hybrid 2 days per week on site ( Ottawa preferred or Toronto )

Key Tasks

  • Assume progressive operational leadership of a large-scale enterprise transformation program spanning CRM optimization, customer engagement, data capabilities, technology implementation, business process transformation, and organizational change.
  • Partner with current program leadership during transition, then assume full ownership of day-to-day program delivery, governance, and stakeholder management.
  • Lead and coordinate multiple project managers, workstreams, vendors, and cross-functional teams to drive measurable business outcomes across a complex, multi-year initiative.
  • Manage program budgets, financial planning, forecasting, and budget performance accountability...
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