Job Description
We are currently recruiting for a CRM Manager to join a fast-growing direct-to-consumer subscription business operating within the health and wellness sector. This is an exciting opportunity to take ownership of retention, lifecycle marketing and customer lifetime value within an ambitious and entrepreneurial environment
Reporting directly to the founders, you will be responsible for the end-to-end CRM strategy, owning customer communications across email and SMS. Working closely with acquisition and growth teams, you will play a key role in improving customer retention, subscription performance and long-term revenue growth.
This role would suit a commercially minded CRM professional who enjoys taking a hands-on approach, using data, automation and customer insights to deliver measurable results.
Responsibilities:
Own and manage the CRM programme across email and SMS channels
Develop and optimise customer lifecycle journeys including onboarding, retention...
Reporting directly to the founders, you will be responsible for the end-to-end CRM strategy, owning customer communications across email and SMS. Working closely with acquisition and growth teams, you will play a key role in improving customer retention, subscription performance and long-term revenue growth.
This role would suit a commercially minded CRM professional who enjoys taking a hands-on approach, using data, automation and customer insights to deliver measurable results.
Responsibilities:
Own and manage the CRM programme across email and SMS channels
Develop and optimise customer lifecycle journeys including onboarding, retention...