Job Description
Here at Mito, we love creating clever things, but we love them even more when they build lasting, meaningful customer relationships (because let's face it, a great customer lifecycle strategy is the closest thing to a healthy long-term relationship in the digital world). We’re infusing our client projects with data-driven omnichannel customer journeys, and we need someone who can confidently navigate complex marketing automation ecosystems without getting lost in the cloud, while leading a team of brilliant minds who turn personalized communication into actual, measurable business value. Currently, we’re on the lookout for a CRM & Loyalty Team Lead who can keep our clients’ clients exceptionally happy and loyal, and our own team deeply motivated.
Requirements
Your tasks will be:
- Leading, motivating, and developing the CRM & Loyalty team – setting structured goals, doing regular 1on1s, and ensuring everyone is constantl...