Crew and Information Controller

The Crew and Information Controller plays a critical role in ensuring the smooth and efficient operation of rail services. The role combines responsibility for the real‑time allocation of drivers and train crew to shuttle services with the accurate management and communication of operational information.

Working within the Railway Control Centre (RCC), you will support service delivery by optimising resources, adapting plans during unexpected events, and ensuring timely, accurate information is communicated to internal teams and external partners in both the UK and France.

Crew Controller

• Ensure crews are available and ready to start their shifts and, where absences occur, arrange appropriate cover to maintain planned operations.
• Allocate drivers and train crew to shuttle services in real time, adjusting plans as required to optimise resources.
• Communicate effectively with both UK and French crews.
• Optimise the use of ...