Job Description
The Opportunity
Our client is a well-established Australian business with a significant national footprint and a reputation for operational excellence. Due to continued growth, they are seeking an experienced Credit Officer to join their Brisbane western suburbs head office in a newly created role.
This is an excellent opportunity for someone who enjoys problem-solving, analysis and stakeholder engagement. Unlike traditional collections-focused positions, this role centres around investigating customer claims, validating information, managing rebate programs and ensuring accurate outcomes through strong process management.
You'll work closely with customers, branch teams, suppliers and internal stakeholders while taking ownership of matters from initial enquiry through to final approval and processing.
Key Responsibilities
- Manage customer credit claims, disputes and account investigations from commencement to re...