Credit Decisioning and Systems Lead

The Role:

The Credit Decisioning and Systems Lead is responsible for defining and evolving the approach that underpins service delivery enablement across FGFS. We’re looking for a commercially focused individual who will lead how we design, optimise and scale our credit decisioning capabilities across Frasers Group Financial Services, owning how our systems support smarter, faster and more effective customer outcomes. 

You will work closely with Credit Risk, Product and Operations teams to evolve our decisioning logic, policies and system capabilities, ensuring they are optimised for long-term scalability. The role also plays a key part in shaping automation and AI capabilities, identifying opportunities to reduce manual intervention and enhance customer journeys across servicing platforms. 

Key Responsibilities:

Leading the design and development of scalable technical so...