Job Description
We currently have an exciting opportunity for a Credit Controller to join our Internal Finance team, based at our Head Office in Aldridge, West Midlands. This role will report directly to the Credit Control Manager.
As a Credit Controller your role will involve:
- Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms
- Posting cash and allocating to the ledger
- Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment
- Keep accurate records of all clients contact to enable understanding of queries and confirmation of all clients contacted
- Attend monthly debtor meetings with partners, either via teams or at the office
- Ensure customer refunds are appropriately authorized and processed
The...