Job Description
Somewhere in your sales ledger, invoices are quietly overdue and customers are pretending they didn't see your email. We need someone to fix that.
You'll own a section of the ledger end to end, chasing debt, clearing queries, keeping accounts clean, and generally making sure cash comes in when it's supposed to. It's not glamorous, but it's the difference between a business that gets paid and one that just hopes for the best.
What you'll actually be doing:
Chasing overdue payments by phone, email, and (when it comes to it) letter, politely relentless, not aggressive
Running your section of the sales ledger like it's yours, because it is
Allocating BACS, cheque, and card payments accurately and on time
Untangling invoice, credit note, payment, and POD queries before they become someone else's problem
Raising credit notes, invoices, refunds, and supplier debit notes
Deciding whether held orders get released, in line with credit procedure, no drama, just...
You'll own a section of the ledger end to end, chasing debt, clearing queries, keeping accounts clean, and generally making sure cash comes in when it's supposed to. It's not glamorous, but it's the difference between a business that gets paid and one that just hopes for the best.
What you'll actually be doing:
Chasing overdue payments by phone, email, and (when it comes to it) letter, politely relentless, not aggressive
Running your section of the sales ledger like it's yours, because it is
Allocating BACS, cheque, and card payments accurately and on time
Untangling invoice, credit note, payment, and POD queries before they become someone else's problem
Raising credit notes, invoices, refunds, and supplier debit notes
Deciding whether held orders get released, in line with credit procedure, no drama, just...