Job Description
Position Overview
Credit Controller – Neos Networks offers alternative working arrangements including office, home and hybrid per week. Base location: Reading. Salary up to £43,000. Permanent full‑time.
Responsibilities
- Own end‑to‑end collections process, ensuring payments received as per agreed terms and aged debt actively managed.
- Report and track aged debt; deliver clear updates to Collections Manager.
- Develop and manage customer‑specific action plans to drive debt recovery.
- Proactively chase outstanding payments via phone and email.
- Maintain own ledger and strong customer relationships.
- Resolve disputes and queries collaboratively with internal teams and stakeholders.
- Conduct credit checks to assess new and existing customers.
- Process cash allocation and support ERP system activities.
- Handle invoice and credit note queries from a shared mailbox.
- Raise credit notes in...