SUMMARY
This role is responsible for the Collection of the outstanding accounts receivables for global and national accounts. This position handles customer service issues by interacting with clients, third party payment centers and internal departments to expedite customer payments, resolve customer disputes and ultimately improve DSO
KEY DUTIES AND RESPONSIBILITIES
Communicate with Internal/External clients to provide account overview,Ensure claims are resolved and escalated and any urgent matters are escalated in a timely manner to parties concerned.Collection of Current and Past Due balances for assigned client portfolio and maintain notes within SAPReview of client accounts to ensure payment are applied and generate client statements upon requestReview of monthly K84 – Duties and Taxes – as required by clientsOther projects as requested by Management Quality, Heal...