Job Description
Credit Controller
Manchester, Trafford Park
£24,000 - £26,000 + bonus
A typical day
- Contact customers by telephone, email or letter regarding the collection of debt in accordance with the company policies and procedures
- Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer.
- Work towards targets for cash collection to reduce outstanding debt exposure to the group.
- Identify issues preventing payment to terms and ensure actions are in place to resolve. This will involve speaking to HSS depots and other HSS departments.
- Build strong relationships with customers and internal colleagues to ensure excellent customer service.
- Reviewing customer accounts that are on stop due to unpaid invoices and/or breached credit limit and determining the appropriate decision that is in the best interests of HSS ProService Marketpla...