Credit controller
S
Staff Solutions
📍 eastern cape, eastern cape, South-Africa
Job Description
Reference: PE -KB-2
Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth.
Duties & Responsibilities Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120 D). Ensure all payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments). Ensure Debit Order return process is followed. Follow-up on Broken PTP’s and outstanding queries in order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to action. Accounts must be handed over to Pre-...