Job Description
YOUR RESPONSIBILITIES WILL INCLUDE:
LIAISON:
Customers – Telephone calls to customers, addressing queries, debtors correspondence and collections
Sales team – Monthly debtors review meetings, frequent follow-up on credit control matters
Customer service – Working together with CS team regarding releasing of orders and query resolution
Supply Chain - Shipping documentation and process
SSO – Customer master data changes/New customer creation, credit note processing, payment allocations
NEW CUSTOMER CREATION / EXISTING CUSTOMER AMENDMENTS: (15%)
Organise all documentation (internal and customer) required for new credit applications or updating/amendment of existing customer terms
Perform credit reference checking for new account applications where applicable
Submission of customer master change requests t...