Cozey Retail Excellence Lead
C
Cozey
📍 mount royal, montreal (administrative region), Canada
Job Description
Shape the in-store experience at Cozey as the Lead, Retail Excellence. This role emphasizes operational leadership, customer service, and visual merchandising standards to enhance store performance.
In this pivotal role reporting to the Director of Retail Strategy & Operations, you will be responsible for upholding Cozey's values in every store. You will utilize data to drive sales and manage labor costs effectively while collaborating on customer experience initiatives. This high-ownership position is essential for ensuring that both performance and the customer experience are prioritized.
Key Responsibilities:
• Elevate the in-store atmosphere and energy
• Drive sales performance using data and values
• Own labor cost and scheduling efficiently
• Ensure visual merchandising meets standards
• Bridge communication between store managers and HQ
Requirements:
• Proven multi-store retail experience
• Strong operational judgment and analytics skills
• Abili...
In this pivotal role reporting to the Director of Retail Strategy & Operations, you will be responsible for upholding Cozey's values in every store. You will utilize data to drive sales and manage labor costs effectively while collaborating on customer experience initiatives. This high-ownership position is essential for ensuring that both performance and the customer experience are prioritized.
Key Responsibilities:
• Elevate the in-store atmosphere and energy
• Drive sales performance using data and values
• Own labor cost and scheduling efficiently
• Ensure visual merchandising meets standards
• Bridge communication between store managers and HQ
Requirements:
• Proven multi-store retail experience
• Strong operational judgment and analytics skills
• Abili...