Job Description
Job Description
YOUR MISSION
Glovo is looking for a talented and experienced GX Experience & Growth Specialist within the Supply Operations team, based in Tunis. Alongside with the operations team, the GX and Growth Specialist will be responsible for developing and improving couriers (Glovers) end-to-end lifecycle across the country.
THE JOURNEY
- Be responsible for the whole lifecycle of a courier : acquisition of new couriers, their onboarding workflow, retention and loyalty program
- Provide couriers acquisition needs based on the trend and seasonality (e.g. major events, eids etc.)
- Generate market insights from focus groups, surveys, and others.
- Optimize acquisition strategy, budget and channels based on performance and priority
- Ensure couriers materials are not running out of stock to cover for new onboardings or replacements
- Responsible for i...