Continuous Improvement Pm, Amazon Customer Excellence Systems (Aces) (Xico)

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📍 valle de chalco solidaridad, estado de méxico, Mexico

Full-time Servicio de atención al cliente

Job Description

Qualifications

  • Bachelor's degree
  • 5+ years of experience defining and executing program requirements
  • Speak, write, and read fluently in English
  • Ability to deal with ambiguity and handle changing priorities with speed
  • Excellent communication skills; ability to simplify complex topics for broad audiences
  • Ability to operate at both a strategic and operational level
  • Strong analytical skills paired with hands‑on attitude
  • Experience managing tasks with statistical, financial, strategic and operational analysis and modeling involving large data sets
  • Ability to dig deep and develop innovative ideas for process challenges
  • Excited about working in a diverse group and contributing to an inclusive culture
  • Experience working with cross‑functional teams in a dynamic environment

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