Job Description
Do you have an eye for detail and a passion for ensuring high-quality content? Are you ready to play a vital role in delivering the best support content for global brands? We are seeking a Content QA Specialist to join our team.
Job Description
Location: Bristol, Onsite
Key Responsibilities
- Test and review various types of content for accuracy, spelling, and grammar.
- Validate content to ensure it is valuable, helpful, and relevant to users.
- Perform hygiene testing on live environments to identify and resolve content issues.
- Work with content creators and other teams to ensure content aligns with briefs and standards.
- Provide actionable feedback to content teams based on testing results.
- Collaborate on planning new content, including contributing ideas for scripts and enhancements.
- Identify gaps in content and propose solutions to address them.
- Process agent feedback and...