Content Moderator | Contract (Guadalajara)

Title:
L1 Search Evaluator/Content Moderator
Location:
Mexico City/Monterrey/Guadalajara (Onsite)
Hire type:
Fulltime
Job Description
Role Overview: L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client's algorithms and search products.
Key Responsibilities
Search Quality Assessment: Review and categorize bad cases to help search products and algorithms improve.
User Feedback Investigation: Analyze user search requirements through data and direct feedback.
Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
Policy Application: Read and apply 20-page long policies to daily evaluation tasks.
Required Qualifications
Experience: 1+ years of experience in conducting evaluations or data labeling.
Language: High English Proficiency (Reading, Writing, and Speaking).
Technical...