Contact Centre Director

Role: Director of Careline

Location: Office based role. Ringwood, Hampshire

Reporting to: Managing Director

Working hours: Monday to Friday, 37 hours per week 

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About the Role

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections. This is a newly created position, established in response to the continued growth of the business.

This is a pivotal strategic leadership role with responsibility for developing the Careline proposition, strengthening client and partner relationships, driving service growth and ensuring operational excellence. Working closely with the Managing Director and senior leadership team, you will help set the direction for Careline, identify opportunities for expansion and innovation, a...