Contact Center Specialist

HCLTech

📍 Industrial Area, Uttar Pradesh, India

Full-time Information and Record Clerks

Job Description


Location: Noida / Bangalore / Hyderabad / Chennai (Hybrid)



Experience: 4+ Years



Job Type: Full-Time



About the Company



We are looking for a skilled Genesys Cloud Contact Center Engineer with 4+ years of experience in designing, implementing, and supporting cloud-based contact center solutions. The ideal candidate should have strong hands-on experience with Genesys Cloud CX, IVR development, call routing, integrations, reporting, and troubleshooting.



About the Role



We are looking for a skilled Genesys Cloud Contact Center Engineer with 4+ years of experience in designing, implementing, and supporting cloud-based contact center solutions. The ideal candidate should have strong hands-on experience with...

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