Contact Center Representative

Hiring Contact Center Representative to join our team at Neology PSquare Solutions (part of Neology Inc www.neology.com)

Number of Open Positions - 3

Experience - 0 to 2 years

Shift timing - Night Shift

Industry - IT Product & Services and IT Consulting

Employment Type - Full-time

Work Location - Smart City, Kochi, Kerala

Role Description

This position is responsible for answering routine telephone and case customer inquiries, data entry from pictures of vehicle license plate numbers into the image-processing software application in a customer-oriented call-center operations environment by following standard scripts and procedures. Must have an ongoing knowledge of company policies/guidelines as directed by management and must be flexible and willing to adjust to other duties of these based on business needs.

Technical Competencies

• Answ...