Contact Center Executive - German

HBX Group

📍 Remote, kingdom of spain, Spain

Full-time Customer Service

Job Description

About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients across 140 source markets. Our tech-driven approach, combined with data and people, sets us apart in the market. Join our amazing team and help us “move fast, dream big, and make the difference” every day.Job SummaryWe are looking for a Client Operations Executive to join our Customer Relationship Center. In this role, you will support our clients to achieve one of our main objectives: Delivering unique holidays to our customers. Candidates must be based in Mallorca.ResponsibilitiesProvide excellent customer service.Attend clients’ queries via phone and email, being proactive, courteous, and helpful.Ensure all requests, issues, and complaints are resolved promptly and accurately per policies and guidelines...
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