Consumer Services Representative (English & Spanish)
N
Newell Brands
📍 Poznan, Poland, Poland
Job Description
**Job ID:** 16227
**Job title:** Consumer Services Representative (English & Spanish)
**Location:** Poznan, Poland
**Reports to:** Supervisor, Consumer Services
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.
Our portfolio of products is very diverse - from stationery to small household appliances.
You might have heard of some of our brands like **Parker** , **Waterman** , **Contigo** , **NUK** , or **Crockpot** .
**Key responsibilities:**
+ Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
+ Create and maintain consumer information and case management to relay accurate informat...
**Job title:** Consumer Services Representative (English & Spanish)
**Location:** Poznan, Poland
**Reports to:** Supervisor, Consumer Services
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.
Our portfolio of products is very diverse - from stationery to small household appliances.
You might have heard of some of our brands like **Parker** , **Waterman** , **Contigo** , **NUK** , or **Crockpot** .
**Key responsibilities:**
+ Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
+ Create and maintain consumer information and case management to relay accurate informat...