Consumer Services Agent with Italian
M
Michael Page
📍 Wrocław, Lower Silesian Voivodeship, Poland
Job Description
- Provide high-quality, accurate, and consistent support to B2C consumers across multiple European markets via digital channels (email, chat, CRM systems).
- Handle a wide range of consumer inquiries, ensuring timely resolution while maintaining excellent customer experience standards.
- Act as a Subject Matter Expert, efficiently resolving issues and supporting customers with product and brand-related questions.
- Educate and engage consumers by sharing knowledge about products and brand updates in an authentic an...