Consumer Loan Servicing Representative II
S
SchoolsFirst Federal Credit Union
📍 Tustin, California, United States
Job Description
What You’ll Be Doing
Responsible for providing direct assistance to Members, teammembers, and third parties regarding inquiries, research, and solutions related to Member loans post-funding and DMV title processing. This role ensures timely completion of requests and transactions while complying with internal standards, DMV guidelines, and external regulations.
- Processes payoff requests/demands, corrections, reamortizations, payment skips, and file maintenance for consumer loans.
- Ensures refunds a...