Job Description
Job Description:
Roles & Responsibilities – Enterprise Project Coordination Resource
1. Customer Relationship Management
• Serve as the primary point of contact between the customer and the project implementation team.
• Build and maintain strong working relationships with customer stakeholders.
• Coordinate with customer project managers, technical teams, and business users.
• Ensure timely communication of project updates, risks, and milestones.
• Facilitate decision-making by coordinating discussions between customer and internal teams
2. Stakeholder Management
• Coordinate with customer management, vendors, OEMs, and internal delivery teams.
• Schedule and facilitate governance meetings, steering committee meetings, and status review meetings.
• Capture meeting minutes and follow up on action items.
• Manage stakeholder expectations throughout the project lifecycle.
<...