Job Description
Enhance client experiences with Harry Rosen as a full-time Concierge Specialist in Toronto. Be the welcoming face of luxury menswear and ensure seamless service throughout.
Join Harry Rosen's renowned team in Bloor St., Toronto, where luxury menswear meets exceptional service. As a Concierge Specialist, you will manage client interactions, coordinate deliveries, and support in-store events. Your role is pivotal in providing personalized experiences while training team members on service standards.
Key Responsibilities:
• Welcome clients at the main entrance with professionalism
• Manage incoming calls and assess each inquiry promptly
• Oversee all bar operations, ensuring client satisfaction
• Support in-store events and maintain guest experience logistics
• Coordinate special local deliveries to clients and hotels
Requirements:
• 2–4 years in luxury retail or hospitality roles
• Proven ability to deliver high-touch client service
• Strong communication...
Join Harry Rosen's renowned team in Bloor St., Toronto, where luxury menswear meets exceptional service. As a Concierge Specialist, you will manage client interactions, coordinate deliveries, and support in-store events. Your role is pivotal in providing personalized experiences while training team members on service standards.
Key Responsibilities:
• Welcome clients at the main entrance with professionalism
• Manage incoming calls and assess each inquiry promptly
• Oversee all bar operations, ensuring client satisfaction
• Support in-store events and maintain guest experience logistics
• Coordinate special local deliveries to clients and hotels
Requirements:
• 2–4 years in luxury retail or hospitality roles
• Proven ability to deliver high-touch client service
• Strong communication...