Concierge Service Specialist at Holt Renfrew
H
Holt Renfrew
📍 calgary, ab, Canada
Job Description
Become a key player in client satisfaction as a Concierge Service Specialist at Holt Renfrew. Utilize your bilingual skills to assist clients and execute store events seamlessly.
Holt Renfrew invites applicants for the role of Concierge Service Specialist, emphasizing effective communication and customer service expertise. You will be responsible for managing client inquiries and fostering relationships with local vendors. Prior experience in a customer-focused role and proficiency in both French and English are essential for success.
Key Responsibilities:
• Serve as an ambassador for customer service excellence
• Respond to client inquiries promptly within 24 hours
• Maintain product knowledge and store layout expertise
• Process gift cards for internal and external clients
• Attend and assist in store events and concierge activities
Requirements:
• High school diploma required
• Previous customer service experience preferred
• Familiarity with softwar...
Holt Renfrew invites applicants for the role of Concierge Service Specialist, emphasizing effective communication and customer service expertise. You will be responsible for managing client inquiries and fostering relationships with local vendors. Prior experience in a customer-focused role and proficiency in both French and English are essential for success.
Key Responsibilities:
• Serve as an ambassador for customer service excellence
• Respond to client inquiries promptly within 24 hours
• Maintain product knowledge and store layout expertise
• Process gift cards for internal and external clients
• Attend and assist in store events and concierge activities
Requirements:
• High school diploma required
• Previous customer service experience preferred
• Familiarity with softwar...